Hi ZenUV team! 
I wanted to upgrade my ZenUV3 purchase to ZenUV5.
But the price I get on gumroad is still 39$, eventhough Im logged in with the correct Account.
As I understand from the FAQs there should be an automatic discount.
My email here is the same as the one I bought the addon with on gumroad.
Could you kindly help me out here?
thanks!
Hi! 
Zen UV 5 is a major new release, and we provided a free update only for users who already had Zen UV 4. Unfortunately, it’s not possible to upgrade directly from Zen UV 3 to Zen UV 5.
Zen UV 4 was released on April 28, 2023, and we gave users more than a year and a half to upgrade from version 3 to version 4, until the end of 2024. We even extended the deadline a bit longer, up until the release of Zen UV 5, to give users extra time. During this period, we notified users through email, Discord, and our community channels to make sure everyone was informed about the upgrade offer.
Also, Zen UV 5 is not just an update—it’s a completely new product with many new features and improvements compared to Zen UV 3. The toolset has been significantly improved to make UV work faster and easier.
Your Zen UV 3 license still works, so you can continue using it. But if you want to access the new features in Zen UV 5, you will need to purchase it at the regular price.
Thanks for your understanding and support!
Let us know if you have any questions.
I understand the new pricing as the updates are big, but Im still a bit saddened that there isnt an accommodating fix for people that came too late.
thanks anyways